Privacy Policy


Effective date: October 3, 2026


This policy explains what information Preferred Painting ("we," "us") collects through www.preferredpainting1.com, how we use it, and your choices.


Information you give us


When you fill out our free estimate or contact form, we collect:


Your name

Your phone number

Your email address

Your project address or town (optional)

The type of service you're interested in and any message you write


If you call, text or email us, we also receive your phone number or email address and whatever you choose to tell us.


Information collected automatically


When you visit our site, some information is collected automatically:


Google Analytics 4. We use Google Analytics to understand how people find and use our site. It uses cookies to collect information such as pages viewed, how you found us, your general location (city level), and your device and browser type. It doesn't give us your name or contact details.

Call and form tracking. We record when someone taps a phone or text link on our site or submits a form, so we can see which pages and sources lead to estimate requests.

Website platform. Our site runs on the Duda platform, which processes form submissions and keeps standard server logs (such as IP address) to run and secure the site.

How we use your information


We use your information to:


Respond to your request and schedule an estimate

Call, text or email you about your estimate or project

Do the work, send invoices and honor any warranty

Understand how our website is used and improve it

Prevent spam and meet legal requirements


Text messages: If you give us your phone number, we may call or text you about your estimate or project. Message and data rates may apply.


How we share information


We do not sell your personal information. We share it only:


With service providers that help us run the business, such as our website host (Duda), Google (analytics and email) and our phone provider

When required by law, or to protect our rights, our customers or the public

If the business is sold or transferred, as part of that transaction

Cookies and your choices


You can block or delete cookies in your browser settings. You can also opt out of Google Analytics using Google's browser add-on at Google Analytics Opt-out Browser Add-on. The site will still work if you block cookies.


You can ask us to stop contacting you at any time. Just tell us by phone, text or email. If you text us, you can reply STOP to any text from us.


How long we keep information


We keep estimate requests and customer records only as long as needed to respond to you, complete your project, honor warranties and meet tax and legal requirements. Then we delete them.


Security


We use reasonable measures to protect your information, and our site uses a secure (HTTPS) connection. No system is completely secure, so please don't send financial account numbers through our form.


Children


Our website and services are meant for adults. We don't knowingly collect information from children under 13. If you believe a child has sent us information, contact us and we'll delete it.


Illinois residents and your rights


If you live in Illinois or another state, you can ask us to tell you what personal information we have about you, correct it, or delete it. Contact us using the details below. We'll respond as required by any law that applies to you, and we may need to confirm your identity first.


Changes to this policy


We may update this policy from time to time. When we do, we'll post the new version here and change the effective date at the top.


Contact us


Preferred Painting Serving Naperville & Nearby Communities, Illinois Phone or text: 630-440-6248 Email: dbanx66@gmail.com